Terms & Conditions

Welcome to the website of Kidney Michigan ("we," "our," or "us"). By accessing or using our website at kidneymichigan.com, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully.

If you do not agree to these Terms, you should not use our website.

1. Not Medical Advice

The content provided on this website—including text, graphics, images, and other material—is for informational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment.

Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on this website.

If you think you may have a medical emergency, call 911 immediately.

2. No Doctor-Patient Relationship

Use of this website, including submitting inquiries through our contact forms or booking requests, does not create a doctor-patient relationship between you and Kidney Michigan. A doctor-patient relationship is only established after you have officially registered as a patient and have been evaluated by our medical staff.

3. Use of the Website

You agree to use this website only for lawful purposes. You are prohibited from:

• Using the site in any way that violates any applicable federal, state, local, or international law or regulation.
• Attempting to interfere with the proper working of the site, including hacking, introducing viruses, or bypassing security measures.
• Submitting false, misleading, or deceptive information through our forms.

4. Intellectual Property

All content, features, and functionality on this website (including but not limited to text, design, logos, graphics, and images) are owned by Kidney Michigan or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without express written permission.

5. Limitation of Liability

To the fullest extent permitted by law, Kidney Michigan shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to, use of, or inability to use this website, or any errors or omissions in the content thereof.

6. Links to Third-Party Websites

Our website may contain links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. You access them at your own risk.

7. Changes to These Terms

We reserve the right to modify or replace these Terms & Conditions at any time. Any changes will be posted on this page with an updated revision date. Your continued use of the website after any such changes constitutes your acceptance of the new Terms.

8. SMS Messaging Terms & Compliance

1. Program Description: This messaging program sends appointment confirmation and reminder messages to customers who have booked an appointment with Kidney Michigan through our website at kidneymichigan.com, or via our scheduling forms, and have explicitly opted in to receive SMS notifications. Opt-in is collected via web forms with a dedicated checkbox for SMS consent. Messages include scheduling confirmations, appointment reminders, rescheduling updates, and customer support communications.
2. Cancellation Instructions: You can cancel the SMS service at any time. Simply text "STOP" to the same number that sent you messages. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
3. Support Information: If you experience issues with the messaging program, reply with the keyword "HELP" for more assistance, or reach out directly to info@kidneymichigan.com or call (989) 401-5354 during business hours.
4. Carrier Liability: Carriers are not liable for delayed or undelivered messages.
5. Message & Data Rates: Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your service usage and appointment schedule. For questions about your text plan or data plan, contact your wireless provider.
6. Supported Carriers: Our SMS program works with all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.
7. Age Restriction: You must be 18 years or older to participate in our SMS program.
8. Privacy Policy: For privacy-related inquiries, please refer to our Privacy Policy. We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines, regarding the use of SMS communications.

9. Contact Us

If you have any questions about these Terms & Conditions, please contact us at: