Privacy Policy

Kidney Michigan ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website at kidneymichigan.com or contact our practice.

This policy applies to information collected through this website only. For information about how we handle your protected health information (PHI) as a patient, please refer to our HIPAA Notice of Privacy Practices, available at our office.

1. Information We Collect

Information you provide to us: When you fill out our appointment request form or contact us, we may collect your name, phone number, email address, and any message you submit. We do not collect medical records or clinical information through this website.

Information collected automatically: When you visit our website, we may automatically collect certain technical information, including your IP address, browser type, pages visited, and the date and time of your visit. This is collected through standard web analytics tools to help us understand how visitors use the site.

Cookies: Our website may use cookies — small text files stored on your device — to improve your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

2. How We Use Your Information

We use the information we collect to:

• Respond to appointment requests and general inquiries
• Improve and maintain our website
• Understand how visitors interact with our site
• Comply with legal and regulatory obligations

We do not use your information for marketing purposes or sell your information to third parties.

3. HIPAA & Protected Health Information

As a medical practice, Kidney Michigan is subject to the Health Insurance Portability and Accountability Act (HIPAA). Any protected health information (PHI) you share with us as a patient is governed by HIPAA, not this website Privacy Policy.

Please do not submit personal health information through this website's contact or booking forms. If you need to discuss medical matters, please call our office directly at (989) 401-5354.

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following limited circumstances:

• Service providers: Trusted third-party vendors who assist with website hosting and analytics, bound by confidentiality agreements.
• Legal requirements: When required by law, regulation, court order, or governmental authority.
• Safety: When necessary to protect the rights, property, or safety of our practice, patients, or the public.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect the information submitted through our website. However, no method of transmission over the internet is 100% secure. We encourage you to avoid submitting sensitive personal or medical information via web forms.

6. Third-Party Links

Our website may contain links to external websites, such as Google Maps or insurance provider portals. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

7. Children's Privacy

This website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will promptly delete it.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the effective date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: